InvestAcc Pension Administration

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Change of banking partner for SIPP customer funds

We are changing our main banking partner for SIPP customer funds from Metro Bank to Lloyds Bank.

The changes will be introduced in phases; new SIPP customers will receive a Lloyds bank account and existing SIPP customers will migrate from their current Metro account(s) to a new Lloyds one. This will take place on the following dates:

  • All new customers for Minerva SIPP, SIPP Lite and Platinum SIPP – 11 May 2026
  • Existing Minerva SIPP and SIPP Lite customers – 1 June 2026 
  • Existing Platinum SIPP customers – 1 July 2026

There is nothing you or your client need to do now, and the day-to-day running of our SIPPs will continue as normal.

This change is being made as part of our ongoing approach to maintaining strong and resilient banking arrangements for our customers.

Lloyds Bank will provide greater financial strength and security for our customer’s cash deposits, while also supporting the next stage of our service improvements.

For existing SIPP customers: when the new Lloyds Bank account is ready, we will send communication from [email protected] to confirm new account details.

If customers make ad-hoc or regular contributions via standing order into their SIPP, they will need to use their new Lloyds Bank account details for future payments from the date listed above.

We will arrange for any existing balance to be transferred to the customer’s  new Lloyds Bank account, and we will transfer any outbound Direct Debit and Standing Order payments. Please note that outbound refers to any payments going from the SIPP bank account to an external provider.

We will work to make the change as smooth as possible. You may occasionally need to take action to ensure your account information stays up to date – please refer to our full FAQs for further guidance.

We will also notify relevant third parties of your new account details, such as tenants, employers and investment managers.

Once balances and payment instructions have been transferred, the Metro Bank account will be closed, however, payments will be automatically forwarded for a grace period of 3 months should payments continue to be sent to the Metro Bank account.

If you have any questions, please contact 01228 538 988.

 

 

May 6th, 2026